At Thompson Tire, we take pride in offering the best customer experience to Christiansburg, VA, Pulaski, VA, Radford, VA, Roanoke, VA, Salem, VA and Wytheville, VA. We strive to provide our customers with the best experience possible each visit.
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My wife and I were traveling from NC to OH to see our son when the alternator failed in our 2004 Yukon. We were directed to you by the folks at Advance Auto because they did not do alternator work. Not only did Thompson Tires fix our dead alternator, but you went above and beyond by getting the part and getting it installed in less than an hour. We were only going to get to see our son that evening so every minute was important to us. We arrived at your store about 90 min before you closed, but the wonderful employees realized our delimia and went above and beyond to help us get back on the road very quickly. Everyone from the two very nice ladies working the counter to the mechanics went out of there way to get us back on the road. I cannot say Thank You enough. We made it to Columbus in time to spend time with our son and that would not have happened if not for the caring employees of Thompson Ties in Wytheville. Thank you, Thank You, Thank You!!!
Business reply to this review:
Thank you for taking the time to do such a wonderful review for Thompson Tire Wytheville. We are very proud of our staff, and are always happy to hear when they go the extra mile.
We have never been disappointed in the service and professional care that the Pulaski team has given us with our cars. The Thompson Tire of Pulaski will be our #1 choice for car care! Thank you Dave Lineberry II and your great team!
Thank you for taking the time to give us a great review for the Pulaski Thompson Tire. We are always excited to hear that our team is doing a great job. We are very proud of our staff.
Thank you Mike for helping us out with a flat tire. I was at your mercy and you didnt overcharge us. You gave us a great price for the tire and it was the last one.I know some others that would of overcharged for that service.You restored my faith in humanity. You helped us out quick so we could get back on the road again to finish our trip. What you did was very much appreciated. If I was closer I would get more tires from you.
I hope your year is very blessed.
Thank you so much!! The Thompson Tire team is always thrilled to hear such positive feedback. We are always glad to help in whatever way we possibly can.
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