At Thompson Tire, we take pride in offering the best customer experience to Christiansburg, VA, Pulaski, VA, Radford, VA, Roanoke, VA, Salem, VA and Wytheville, VA. We strive to provide our customers with the best experience possible each visit.
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While traveling from Arkansas to New York my rotors starting grinding, got here at 7:30 am and they pulled my vehicle right in and started working on it. Great service, reasonable price and these guys are very nice. I would highly recommend this place. 5 stars guys
We found ourselves with 2 bad trailer tires while traveling through Roanoke Virginia. After having to spend the night we started calling for tires at 7am the next am. We found tires at Walmart but they would not mount them on a trailer. We called Thompson Tire and told Brian about our predicament and he told us to come right over, 20 minutes later we had our tires mounted and were on our way. Brian Johnson is a top rate employee and really cares about the customer. Thanks Brian (they have great coffee too!)
They do excellent work here along with varied selection of tires. They also have a shuttle service if needed.
Business reply to this review:
Thank you for the 5 star review. We are always happy to hear that our team is doing a great job.
We were passing through Wytheville to get around an accident on 81N when we discovered a right brake issue. We stopped at Advance Auto and were pointed in the direction of Thompson Tire. Due to the upcoming holiday, they only had one mechanic working and there was only about an hour left before closing. They quickly diagnosed our problem, ordered the parts, and got us back on the road for home. We are extremely grateful for their above and beyond service.
Thank you so much for taking the time to give us a 5 star review! We are always excited to hear when our team has provided exceptional service.
A fantastic place! We were traveling from Florida to Pennsylvania and developed issues with the steering. After asking a few people we were sent to Thompson Tire. I wish I would have gotten everyone's name who helped us. Chrystle Campbell, the technician, manager, and a few more people, Thank You! Not only is your service excellent, every person that helped us went overboard and were sympathetic to our needs. Not knowing what exactly we were dealing with it was a relief to discover it was a broken belt on a tire and not a major mechanical repair. From the time we pulled into the lot, we were treated like the regular customers frequently the business. As we waited, Many people came by for various reasons, everyone knew each other's name and it was evident the business has the respect of the community. These people fixed our issues while working around a very full schedule of appointments. If you live close by and have not visited Thompson Tire on 1070 East Main Street Wytheville VA. I suggest you stop in. If you are traveling and have issues with your vehicle, this is the place to go for repairs for tires, alignment, and all services Thompsons provide. We were blessed to find this business and we were headed to Pennsylvania within a few hours. Thank You All, everyone at Thompson Tire, we are forever grateful for your kindness, assistance, and speed at which you got us back on the road. 5 STARS!!!!!
Thank you so much for taking the time to write such kind words! We are proud of our Wytheville staff's work and the impact they have on our community as well as those passing through. We are so glad we were able to assist in your time of need. Thank you for your business.
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