At Thompson Tire, we take pride in offering the best customer experience to Christiansburg, VA, Pulaski, VA, Radford, VA, Roanoke, VA, Salem, VA and Wytheville, VA. We strive to provide our customers with the best experience possible each visit.
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We were passing through Wytheville to get around an accident on 81N when we discovered a right brake issue. We stopped at Advance Auto and were pointed in the direction of Thompson Tire. Due to the upcoming holiday, they only had one mechanic working and there was only about an hour left before closing. They quickly diagnosed our problem, ordered the parts, and got us back on the road for home. We are extremely grateful for their above and beyond service.
Business reply to this review:
Thank you so much for taking the time to give us a 5 star review! We are always excited to hear when our team has provided exceptional service.
A fantastic place! We were traveling from Florida to Pennsylvania and developed issues with the steering. After asking a few people we were sent to Thompson Tire. I wish I would have gotten everyone's name who helped us. Chrystle Campbell, the technician, manager, and a few more people, Thank You! Not only is your service excellent, every person that helped us went overboard and were sympathetic to our needs. Not knowing what exactly we were dealing with it was a relief to discover it was a broken belt on a tire and not a major mechanical repair. From the time we pulled into the lot, we were treated like the regular customers frequently the business. As we waited, Many people came by for various reasons, everyone knew each other's name and it was evident the business has the respect of the community. These people fixed our issues while working around a very full schedule of appointments. If you live close by and have not visited Thompson Tire on 1070 East Main Street Wytheville VA. I suggest you stop in. If you are traveling and have issues with your vehicle, this is the place to go for repairs for tires, alignment, and all services Thompsons provide. We were blessed to find this business and we were headed to Pennsylvania within a few hours. Thank You All, everyone at Thompson Tire, we are forever grateful for your kindness, assistance, and speed at which you got us back on the road. 5 STARS!!!!!
Thank you so much for taking the time to write such kind words! We are proud of our Wytheville staff's work and the impact they have on our community as well as those passing through. We are so glad we were able to assist in your time of need. Thank you for your business.
My wife and I were traveling from NC to OH to see our son when the alternator failed in our 2004 Yukon. We were directed to you by the folks at Advance Auto because they did not do alternator work. Not only did Thompson Tires fix our dead alternator, but you went above and beyond by getting the part and getting it installed in less than an hour. We were only going to get to see our son that evening so every minute was important to us. We arrived at your store about 90 min before you closed, but the wonderful employees realized our delimia and went above and beyond to help us get back on the road very quickly. Everyone from the two very nice ladies working the counter to the mechanics went out of there way to get us back on the road. I cannot say Thank You enough. We made it to Columbus in time to spend time with our son and that would not have happened if not for the caring employees of Thompson Ties in Wytheville. Thank you, Thank You, Thank You!!!
Thank you for taking the time to do such a wonderful review for Thompson Tire Wytheville. We are very proud of our staff, and are always happy to hear when they go the extra mile.
We have never been disappointed in the service and professional care that the Pulaski team has given us with our cars. The Thompson Tire of Pulaski will be our #1 choice for car care! Thank you Dave Lineberry II and your great team!
Thank you for taking the time to give us a great review for the Pulaski Thompson Tire. We are always excited to hear that our team is doing a great job. We are very proud of our staff.
Thank you Mike for helping us out with a flat tire. I was at your mercy and you didnt overcharge us. You gave us a great price for the tire and it was the last one.I know some others that would of overcharged for that service.You restored my faith in humanity. You helped us out quick so we could get back on the road again to finish our trip. What you did was very much appreciated. If I was closer I would get more tires from you.
I hope your year is very blessed.
Thank you so much!! The Thompson Tire team is always thrilled to hear such positive feedback. We are always glad to help in whatever way we possibly can.
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